Integrated governance, risk, safety and compliance management for government and semi-government organisations

Proudly made in Australia, for Commonwealth, state, territory and local government agencies, councils and semi-government entities across Australia and New Zealand.

Trusted by customers like:

Operating under a higher standard of public accountability

What’s required of your organisation

WHS duties as a PCBU — Government agencies, statutory authorities, councils and semi-government bodies are persons conducting a business or undertaking (PCBUs) under the model WHS Act, with the same primary duty as any other employer to ensure, so far as reasonably practicable, the health and safety of workers, contractors, volunteers and members of the public affected by their operations. This spans everything from depot and field operations to office-based and community-facing roles.

Officer due diligence — Senior executives, agency heads and statutory office holders carry personal due diligence duties under WHS law, requiring them to actively verify, not just assume, that their organisation has appropriate resources, processes and risk controls in place. This sits alongside, and is increasingly tested against, broader public sector accountability obligations.

Psychosocial hazards and occupational violence — Nearly every Australian jurisdiction now requires proactive identification, assessment and control of psychosocial hazards, including bullying, fatigue, excessive workloads, low job control and role ambiguity. For government organisations, occupational violence and aggression from the public, directed at frontline counter staff, field officers, compliance and enforcement teams, and call centre workers, is a well-recognised and foreseeable psychosocial hazard requiring the same systematic risk management as any physical hazard.

Public sector risk management frameworks — Commonwealth entities must comply with the Commonwealth Risk Management Policy under the PGPA Act, with Accountable Authorities required to maintain appropriate risk management systems. State and territory agencies operate under equivalent Treasury policies, such as NSW Treasury’s Internal Audit and Risk Management Policy (TPP20-08), which set minimum standards for risk management, internal audit and Audit and Risk Committees. These sit on top of, and must be coordinated with, WHS obligations rather than managed in a separate silo.

Integrity, fraud and corruption frameworks — Government organisations face mandatory integrity obligations administered by bodies such as ICAC, the NSW Public Sector Commission, and equivalent state integrity agencies, alongside Public Interest Disclosure (whistleblower) legislation. Self-identified gaps in integrity or risk maturity create an ongoing obligation to act, and unresolved weaknesses are increasingly scrutinised through investigations, disclosures and audits.

Three lines of accountability — Effective public sector risk management is built on operational managers owning risk day-to-day, risk and compliance functions providing oversight, and internal audit providing independent assurance, all reporting through to Audit and Risk Committees and ultimately the Accountable Authority or governing body. Demonstrating this model in practice, with consistent, auditable evidence, is central to satisfying both WHS regulators and public sector oversight bodies.

Riskteq’s integrated quality, safety and risk management platform

Plan

  • Risk management framework alignment (PGPA, Treasury policy, ISO 31000)
  • Risk assessment and controls
  • Compliance and legislative obligations register
  • Policies and procedures
  • Document management
  • Audit and Risk Committee reporting

Prevent

  • Culture of risk prevention
  • Worker, contractor and volunteer competencies
  • Hazard identification, including occupational violence and aggression
  • SOPs and safe work procedures
  • Inductions and inspections
  • Plant, fleet and equipment maintenance
  • Site and field risk assessments
  • Contractor and supplier management

Respond

  • Mobile incident reporting from depots, field and frontline
  • Investigations
  • Evidence collation
  • Serious and notifiable incident response
  • Action management
  • System integrations

Evolve

  • FCommunity and staff feedback management
  • Continuous improvement
  • Action management
  • Role-based dashboards for managers, executives and committees
  • Board and Audit and Risk Committee reporting
  • Audit outcomes

Built for the realities of public sector accountability

Protect frontline and field-based workers

Identify, assess and control occupational violence and aggression alongside other psychosocial and physical hazards, supporting counter staff, field officers, compliance teams and call centre workers who interact directly with the public.

Evidence governance, not just compliance

Bring WHS risk data and public sector governance reporting into a single platform, so Accountable Authorities, agency heads and Audit and Risk Committees get one consistent, auditable view rather than fragmented spreadsheets and siloed systems.

Support the three lines of accountability

Give operational managers ownership of risk day-to-day, risk and compliance teams the oversight tools they need, and internal audit the independent evidence trail required for assurance, all from the same source of truth.

Get ahead of psychosocial and wellbeing risk

Manage workload, role clarity, bullying, and public-facing stress systematically, supporting the wellbeing of a workforce that includes shift workers, remote and isolated field staff, and frontline service teams under sustained public scrutiny.

Stand up to scrutiny Maintain the documented, defensible audit trail needed to respond confidently to FOI requests, integrity body inquiries, parliamentary questions, coronial processes or WHS regulator investigations, whenever they arise.

Get in touch to see how Riskteq can support your government or semi-government organisation

Why Choose Riskteq?

Expertise 

With more than 25 years of experience in the industry, we bring unparalleled expertise to the table. 

Customisation 

Riskteq offers flexible solutions that can be tailored to your specific needs, and reflects your organisation’s values and goals. 

Innovation 

We stay at the forefront of technological advancements to provide you with cutting-edge solutions that adapt to evolving consumer expectations and regulatory requirements. 

Support 

We are committed to your success. Our dedicated support team is here to assist you every step of the way, from implementation to ongoing training.