Integrated governance, risk, safety and compliance management for government and semi-government organisations
Proudly made in Australia, for Commonwealth, state, territory and local government agencies, councils and semi-government entities across Australia and New Zealand.
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Operating under a higher standard of public accountability
Government and semi-government organisations carry obligations that go beyond standard work health and safety compliance. Public administration and safety is consistently one of the six industry divisions that account for 80% of all work-related traumatic injury fatalities and 61% of serious workers’ compensation claims nationally, with one of the higher serious claims frequency rates of any sector. Frontline and field-based staff, from council officers to compliance and enforcement teams, regularly face occupational violence and aggression from members of the public, now formally recognised as a psychosocial hazard under WHS law in its own right.
At the same time, government entities operate under a second, parallel layer of obligation that the private sector doesn’t carry in the same way: public accountability. Commonwealth entities answer to the Public Governance, Performance and Accountability Act and the Commonwealth Risk Management Policy; state and territory agencies answer to Treasury risk and internal audit policies, ministerial directions and integrity bodies; and all are subject to public scrutiny, parliamentary oversight, FOI, and increasingly assertive integrity and anti-corruption frameworks. Risk, safety and compliance failures in this sector don’t just create harm and cost, they erode public trust. Meeting this dual challenge requires an approach that is:
What’s required of your organisation
Government and semi-government organisations sit at the intersection of work health and safety law and public sector governance frameworks. Riskteq is built around the realities of both:
WHS duties as a PCBU — Government agencies, statutory authorities, councils and semi-government bodies are persons conducting a business or undertaking (PCBUs) under the model WHS Act, with the same primary duty as any other employer to ensure, so far as reasonably practicable, the health and safety of workers, contractors, volunteers and members of the public affected by their operations. This spans everything from depot and field operations to office-based and community-facing roles.
Officer due diligence — Senior executives, agency heads and statutory office holders carry personal due diligence duties under WHS law, requiring them to actively verify, not just assume, that their organisation has appropriate resources, processes and risk controls in place. This sits alongside, and is increasingly tested against, broader public sector accountability obligations.
Psychosocial hazards and occupational violence — Nearly every Australian jurisdiction now requires proactive identification, assessment and control of psychosocial hazards, including bullying, fatigue, excessive workloads, low job control and role ambiguity. For government organisations, occupational violence and aggression from the public, directed at frontline counter staff, field officers, compliance and enforcement teams, and call centre workers, is a well-recognised and foreseeable psychosocial hazard requiring the same systematic risk management as any physical hazard.
Public sector risk management frameworks — Commonwealth entities must comply with the Commonwealth Risk Management Policy under the PGPA Act, with Accountable Authorities required to maintain appropriate risk management systems. State and territory agencies operate under equivalent Treasury policies, such as NSW Treasury’s Internal Audit and Risk Management Policy (TPP20-08), which set minimum standards for risk management, internal audit and Audit and Risk Committees. These sit on top of, and must be coordinated with, WHS obligations rather than managed in a separate silo.
Integrity, fraud and corruption frameworks — Government organisations face mandatory integrity obligations administered by bodies such as ICAC, the NSW Public Sector Commission, and equivalent state integrity agencies, alongside Public Interest Disclosure (whistleblower) legislation. Self-identified gaps in integrity or risk maturity create an ongoing obligation to act, and unresolved weaknesses are increasingly scrutinised through investigations, disclosures and audits.
Three lines of accountability — Effective public sector risk management is built on operational managers owning risk day-to-day, risk and compliance functions providing oversight, and internal audit providing independent assurance, all reporting through to Audit and Risk Committees and ultimately the Accountable Authority or governing body. Demonstrating this model in practice, with consistent, auditable evidence, is central to satisfying both WHS regulators and public sector oversight bodies.
This information is provided as general guidance and does not constitute legal advice. Riskteq recommends organisations seek advice specific to their jurisdiction, entity type and governing legislation.
Riskteq’s integrated quality, safety and risk management platform
Riskteq gives government and semi-government organisations the digital tools to embed WHS, risk, quality and integrity management into business-as-usual culture, across every directorate, depot, frontline service and Audit and Risk Committee, using our Plan, Prevent, Respond and Evolve lifecycle built on ISO standards.
Plan
Prevent
Respond
Evolve
This approach links organisational and community outcomes with risk prevention, incident management, feedback and continuous improvement. Executives and Accountable Authorities get the visibility they need to discharge due diligence and governance obligations, while every worker, whether office-based, field-based or frontline, can report hazards, near misses and incidents as they happen.
Built for the realities of public sector accountability
Protect frontline and field-based workers
Identify, assess and control occupational violence and aggression alongside other psychosocial and physical hazards, supporting counter staff, field officers, compliance teams and call centre workers who interact directly with the public.
Evidence governance, not just compliance
Bring WHS risk data and public sector governance reporting into a single platform, so Accountable Authorities, agency heads and Audit and Risk Committees get one consistent, auditable view rather than fragmented spreadsheets and siloed systems.
Support the three lines of accountability
Give operational managers ownership of risk day-to-day, risk and compliance teams the oversight tools they need, and internal audit the independent evidence trail required for assurance, all from the same source of truth.
Get ahead of psychosocial and wellbeing risk
Manage workload, role clarity, bullying, and public-facing stress systematically, supporting the wellbeing of a workforce that includes shift workers, remote and isolated field staff, and frontline service teams under sustained public scrutiny.
Stand up to scrutiny Maintain the documented, defensible audit trail needed to respond confidently to FOI requests, integrity body inquiries, parliamentary questions, coronial processes or WHS regulator investigations, whenever they arise.
Get in touch to see how Riskteq can support your government or semi-government organisation
RAPIDLY IDENTIFY, PRIORITISE AND REMEDIATE RISK
EVIDENCE ACCOUNTABLE AUTHORITY AND OFFICER DUE DILIGENCE
BUILD A PROACTIVE, PSYCHOLOGICALLY SAFE WORKPLACE CULTURE
REDUCE ADMINISTRATIVE EFFORT ACROSS DIRECTORATES AND SITES
STRENGTHEN AUDIT AND RISK COMMITTEE REPORTING
PROTECT FRONTLINE AND FIELD-BASED STAFF
Why Choose Riskteq?
Expertise
With more than 25 years of experience in the industry, we bring unparalleled expertise to the table.
Customisation
Riskteq offers flexible solutions that can be tailored to your specific needs, and reflects your organisation’s values and goals.
Innovation
We stay at the forefront of technological advancements to provide you with cutting-edge solutions that adapt to evolving consumer expectations and regulatory requirements.
Support
We are committed to your success. Our dedicated support team is here to assist you every step of the way, from implementation to ongoing training.


