Integrated Quality, Risk, Safety and Incident Response software for the Care Providers

Proudly made in Australia, for Australia and New Zealand based Aged, Community and Disability Care providers.

Trusted by customers like:

Redefining Care

From digital transformation through to talent shortages and increased regulatory scrutiny, the Care industry in Australia faces an evolving set of challenges as it seeks to enhance safety, improve quality of Care, and promote better outcomes for consumers. Overcoming these challenges requires a new approach, one that is:

Risk based

Consumer centred

Digitally powered

Culturally driven

Riskteq’s Integrated Quality, Safety and Risk Management Platform

Riskteq’s Integrated Platform gives Care providers the digital tools required to drive quality, risk and consumer centred planning into their business as usual culture using our Plan, Prevent, Respond and Evove lifecycle based on ISO standards.

PLAN

  • Business objectives planning
  • Risk assessment and controls
  • Compliance requirements
  • Quality standards
  • Policies and procedures
  • Document management

Prevent

  • Culture of risk prevention
  • Staff skills & competencies
  • Hazard identification
  • SOPs and SWMS
  • Inductions and inspections
  • Equipment maintenance
  • Site risk assessments
  • Contractor management

Respond

  • Mobile incident reporting
  • Investigations
  • Evidence collation
  • Serious incident response
  • Action management
  • System integrations

Evolve

  • Feedback management
  • Continuous improvement
  • Action management
  • Dashboards
  • Management reporting
  • Audit outcomes

This holistic approach enables Care providers to link business objectives like high quality of Care for consumers with risk prevention, incident management, feedback and continuous improvement initiatives. Whilst managers have visibility into what is important for them to manage, all staff have the ability to contribute by providing feedback, reporting hazards and incidents. Process Improvements identified from either internal or external quality audits or from client, family or staff feedback can be managed using plan-do-check-act cycles.

Contact us to learn more about how Riskteq helps Care providers with:

Risk-based
Management
Proactive quality
management culture
Serious incident
response
Safe care
environment
Compliance and
audits
Contractor
management
Contact Us

Why Choose Riskteq for Care?

Expertise 

With more than 10 years of experience in the Care industry, we bring unparalleled expertise to the table. 

Customisation 

Every Care Provider is unique. Riskteq offers flexible solutions that can be tailored to your specific needs, ensuring that you can deliver Care that truly reflects your organization’s values and goals. 

Innovation 

We stay at the forefront of technological advancements to provide you with cutting-edge solutions that adapt to evolving consumer expectations and regulatory requirements. 

Support 

We are committed to your success. Our dedicated Australia based support team is here to assist you every step of the way, from implementation to ongoing training.