Safety, risk & compliance management in aged care

Care Forward Case study

Riskteq modules tailored for this project:

risk management

Objectives

risk management

Risk Management

risk management

Incidents

risk management

Hazards

risk management

Continuous Improvement

risk management

Document Management

“The implementation of Riskteq has allowed our community-based staff to do real time reporting of untoward events that may occur during the course of their working day. The live link on staff phones is quick and easy to use, the information can be quickly entered and if needed, photos can be uploaded immediately, allowing managers to respond in a timely manner and provide appropriate supports to those involved in the event. Our reporting has increased significantly, providing opportunities for early resolution of issues and the timely implementation of risk mitigation strategies.”

Wendy Edwards, Chief Executive Officer

workplace safety
Chief Executive Officer Wendy Edwards, and Managing Director Joe Towns
Care Forward’s notes on events and attachments can be saved for a comprehensive record of what happened and how it was dealt with. Tabular and graphical reporting helps support efficient monitoring and trend analysis, and the simplified process increases the rate of reporting. Managers also get information from the field faster, speeding up the response to events. Standardised forms, a common reporting database and the linking of events to the relevant regulatory or compliance standards all helps to streamline Care Forward’s audit process.

“After implementing Riskteq we feel much more informed in our decision making regarding risk management across our businesses. The information we now have available at a management and executive level regarding risks across our businesses means we’ve been able to take our quality assurance and control to the next level.”

Joe Towns, Managing Director

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