From digital transformation through to talent shortages and increased regulatory scrutiny, the Care industry in Australia faces an evolving set of challenges as it seeks to enhance safety, improve quality of Care, and promote better outcomes for consumers. Overcoming these challenges requires a new approach, one that is:
Riskteq’s Integrated Platform gives Care providers the digital tools required to drive quality, risk and consumer centred planning into their business as usual culture using our Plan, Prevent, Respond and Evolve lifecycle based on ISO standards.
This holistic approach enables Care providers to link business objectives like high quality of Care for consumers with risk prevention, incident management, feedback and continuous improvement initiatives. Whilst managers have visibility into what is important for them to manage, all staff have the ability to contribute by providing feedback, reporting hazards and incidents. Process Improvements identified from either internal or external quality audits or from client, family or staff feedback can be managed using plan-do-check-act cycles.